About This Privacy Policy
Capital Summits is committed to respecting and protecting your privacy. This privacy policy applies to each Capital Summits website, event, app, and other services (each, a “Service”) that refer to or link to this privacy policy. This policy may be supplemented by additional privacy statements, terms, or notices provided to you. Capital Summits, the company that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service.
Information We Collect
We collect information about you in three ways: (1) from your input through our web forms, badge scanners, app forms, and other mechanisms, (2) from third-party sources, and (3) through automated technologies.
Data You Provide to Us
The types of personal information that we collect directly from you depend on how you interact with us and the Service and may include:
- Contact details such as your name, email address, postal address, social media handle, and phone number.
- Account login credentials such as usernames and passwords, password hints, and similar security information.
- Other account or event registration and profile information, such as educational, employment, and professional background, dietary and accessibility requirements, and photo.
- Payment information such as credit or debit card number.
- Comments, feedback, and other information you provide to us, including information that you send to customer support and messages, appointment inquiries, and other information that you wish us to share with our delegates, partners, and others.
Data from Other Sources
We also may obtain personal information about you from third parties, including:
- Service providers that help us determine a location based on your IP address to customize certain products to your location.
- Partners with which we offer co-branded services or engage in joint marketing activities.
- Publicly available sources and data suppliers from which we obtain data to validate or supplement the information we hold.
Data from Service Use
Our Service may automatically collect information about how you and your device interact with the Service, including:
- Computer, device, and connection information such as IP address, browser type and version, operating system, platform, and other software installed on your device.
- Usage data such as the features you used, the settings you selected, URL clickstream data, pages visited, and timestamps.
We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser settings. However, blocking certain cookies may affect your ability to use certain parts of the Service. For more details, visit the cookie notice of the Service.
How We Use Your Information
Depending on how you interact with us and the Service, we use your personal information to:
- Provide, activate, and manage your access to and use of the Service.
- Process and fulfill requests, orders, downloads, or other transactions.
- Provide technical support and maintain the security of the Service.
- Enhance and improve our services and develop new services and benefits.
- Offer customized content and other personalization to improve user experience.
- Respond to your inquiries, comments, and concerns.
- Notify you about changes, updates, and other announcements.
- Deliver targeted advertisements, promotional messages, and notices.
- Provide promotional messages and other information about events and services from us and our affiliates.
- Invite you to participate in surveys, competitions, and similar promotions.
- Conduct research, audit, and analysis to improve our business performance.
Sharing of Your Information
Our Service Providers
We share personal information with:
- Service providers, suppliers, agents, and representatives (e.g., payment processors, venue providers, event contractors, IT service providers, email services, and shipping agents) who process the information as necessary to provide the Service.
- Exhibitors and sponsors that wish to send you information about their products and services based on your preferences.
- Public platforms where you voluntarily share personal information, comments, and content.
Legal Reasons
We will disclose your personal information if we have a good faith belief that such disclosure is necessary to:
- Meet any applicable law, regulation, legal process, or other legal obligation.
- Detect, investigate, and prevent security, fraud, or technical issues.
- Protect the rights, property, or safety of Capital Summits, our users, employees, or others.
Your Communications Preferences
You can manage your communication preferences when registering for the Service, updating your account settings, using the “opt-out” or unsubscribe mechanisms, or by contacting us. However, we reserve the right to notify you of changes or updates to the Service whenever necessary.
Accessing and Updating Your Information
Your Account
Registered users can access and update their account information anytime. Users are responsible for keeping their details up to date. Users may also close their accounts directly through the Service or by contacting us.
Your Rights
You may have rights under European and other privacy laws, including:
- Accessing and correcting or deleting your personal information.
- Restricting or objecting to our processing of your personal information.
- Requesting portability of your personal information.
To exercise these rights, contact us through the provided contact details. We may require identity verification to process your request.
Data Retention
We retain your personal information as long as necessary to provide the Service and fulfill transactions. This includes complying with legal obligations, resolving disputes, maintaining security, detecting fraud, and enforcing agreements.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction.
Grounds for Processing
We process your personal information under the following conditions:
- To provide the Service.
- To comply with legal obligations.
- With your consent.
- For legitimate business interests such as security, fraud prevention, and improving our services.
If we rely on your consent, you may withdraw it at any time. If we rely on legitimate interests, you may object to processing.
Changes
We may update this privacy policy from time to time. Any changes will be posted with an updated revision date. If material changes occur, we will notify you through the Service or other means.
Contact
For questions, comments, or requests regarding this Privacy Policy, contact us at:
Email: info@capitalsummits.com
Address: Capital Summits, Timocka 10, Belgrade
Last updated: 18 February 2025