When the internet falters: Cloudflare’s outage and the new era of infrastructure resilience

When Cloudflare, the backbone of significant portions of the modern internet, experienced a global outage on November 18, 2025, the impact was immediate and far-reaching. Platforms such as X, ChatGPT, Canva, and countless enterprise services slowed, broke, or vanished entirely for millions of users worldwide.

Cloudflare later confirmed the disruption stemmed from an internal configuration error, not an attack. But the shockwaves told a different story: the digital world had witnessed just how fragile global connectivity can be when a single point of failure collapses.

As Nordic enterprises continue to build deep interdependencies across cloud, network, and application layers, the Cloudflare incident stands as a stark reminder: resilience is no longer optional. It must be engineered into every layer of the digital supply chain.

This theme, “Awareness, collaboration and workforce limitations” will be a core focus at The Grand IT Security 2026 in Stockholm, where leaders and innovators will confront the realities of an internet built on shared trust.


Beyond the firewall: A new age of infrastructure risk

Historically, cybersecurity strategies focused on external threats—malware, phishing, credential theft. But the Cloudflare outage demonstrated a critical truth: not all crises come from adversaries. Sometimes, the disruption originates from within the infrastructure itself.

Cloudflare’s issue was triggered by the propagation of an oversized configuration file used in its bot-management system. This pushed proxy services into failure, cascading across global data centers until traffic routing became unstable.

In other words, the outage wasn’t caused by a hostile actor—but its effect was indistinguishable from one.

For Nordic organizations heavily reliant on SaaS platforms, identity systems, WAF/CDN layers, and API gateways, the message is clear:
Defense must extend past your perimeter. It must encompass the resilience of every service your business depends on.


The supply-chain weakness: Trust in the cross hairs

Every enterprise today is woven into a digital web of vendors, cloud platforms, ISPs, integration partners, and API-driven services. This interconnectivity fuels innovation, but also creates invisible dependencies.

The Cloudflare disruption revealed the risks embedded in that trust:

  • A single configuration mistake created global ripple effects.
  • Services using Cloudflare for DNS, security, or application delivery instantly lost availability.
  • Organizations had limited visibility into the issue because the failure occurred outside their own infrastructure.

This dependence on “trust chains” mirrors the risks seen in major cyber incidents such as SolarWinds and Kaseya events where a compromised or malfunctioning service provider impacted thousands of downstream organizations.

The lesson is universal:
Resilience must apply not only to your systems but to every system that touches yours.

At The Grand IT Security 2026, leaders will examine how to implement continuous vendor risk validation, dependency mapping, and resiliency scoring ensuring third-party trust is earned and maintained.


From availability to continuity: Building true infrastructure resilience

The next evolution of resilience isn’t just about preventing downtime—it’s about ensuring organizations can absorb shocks, adapt quickly, and continue operating.

Following the Cloudflare outage, the industry is re-evaluating several key areas:

Zero-trust for infrastructure dependencies

Access, routing, and security policies must assume failure even from trusted providers.

Architectural redundancy across providers

Multi-CDN strategies, secondary DNS services, and failover routing policies shift resilience from luck to design.

Real-time interoperability testing

Enterprises must continuously test the failover readiness of critical services, not just assume availability.

Threat and outage intelligence sharing

Just as attacks cross borders, so do infrastructure failures. Collaboration is no longer optional, it is essential.

In the Nordic region where sectors like energy, logistics, fintech, and public services are tightly connected, the need for shared resilience frameworks is especially urgent.


Why this matters for leaders

The Cloudflare incident underscored a profound truth: resilience is now a business continuity and national security issue.

Executives across the region must now ask themselves:

  • How dependent are we on a handful of cloud and network providers?
  • Can our services survive a multi-hour outage of a major global platform?
  • Have we validated that our vendors follow the same resilience standards we expect internally?
  • Do we have the governance, visibility, and technical depth to withstand the next major disruption, whether accidental or adversarial?

At The Grand IT Security 2026, these questions will guide high-level strategy sessions, executive roundtables, and fireside chats. Participants will explore actionable strategies to:

  • Increase transparency and accountability in digital supply chains
  • Embed resilience requirements into procurement and vendor management
  • Develop coordinated, cross-sector response frameworks for operational outages
  • Reduce single points of failure across critical digital infrastructure

Securing the future of a connected internet

In an age where both attacks and accidents can bring down the global internet, trust and resilience are now the currency of stability. The organizations that thrive will be those that:

  • Understand their digital dependencies
  • Engineer redundancy into every layer
  • Invest in proactive, not reactive, resilience
  • Collaborate across sectors to build a stronger Nordic cyber ecosystem

Cloudflare’s outage was a warning, but also an opportunity.
An opportunity to rethink, redesign, and reinforce the foundations of the digital world we depend on.

The Grand IT Security 2026 will bring leaders together to shape that future: a future where collaboration, resilience, and trust define a secure and reliable digital economy.


Join us on May 21st, 2026

Stockholm Waterfront Congress Centre, Sweden
By invitation only

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Security leaders are increasingly expected to demonstrate measurable value. This final roundtable explores how security can be connected directly to business resilience, innovation and growth.

  • Translating security investment into business outcomes.
  • Demonstrating the value of resilience and preparedness.
  • Prioritising investment according to business-critical risk.
  • Building stronger relationships between security, finance and business leadership.
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As technology becomes more distributed, organisations must reconsider where security capabilities should sit. This session examines different operating models and the trade-offs between control, speed and proximity to the business.

  • Centralising specialist security capabilities where scale matters.
  • Embedding security expertise within technology and business teams.
  • Establishing consistent standards across decentralised environments.
  • Designing operating models that can adapt as the organisation changes.
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Traditional security awareness programmes are evolving as employees increasingly interact with AI, cloud services and sophisticated social-engineering attacks.

  • Moving from annual training towards continuous behavioural engagement.
  • Preparing employees for AI-enabled social engineering and deception.
  • Creating a positive culture of security ownership.
  • Measuring behavioural change rather than training completion.
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Technology and security decisions increasingly overlap. This discussion explores how organisations can create stronger alignment between technology leadership, security and business priorities.

  • Establishing shared ownership of technology risk.
  • Balancing security requirements with business agility.
  • Aligning investment priorities across technology and security.
  • Creating common measures of performance and resilience.
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Attackers and automated systems can operate continuously and at enormous scale. This session explores how security teams can redesign processes for a world where response time is increasingly measured in seconds.

  • Automating detection and containment where appropriate.
  • Creating real-time decision and escalation mechanisms.
  • Combining human expertise with machine-scale analysis.
  • Designing operations around speed without sacrificing control.
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Security teams often operate across dozens of platforms, creating overlapping capabilities, fragmented visibility and operational complexity.

  • Identifying unnecessary duplication across security tools.
  • Consolidating platforms without creating new blind spots.
  • Evaluating security technology according to outcomes.
  • Building a coherent architecture rather than an accumulation of products.
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Security is increasingly moving closer to engineering and product teams. This session explores how organisations can make security part of the development and operational lifecycle.

  • Integrating security into DevSecOps and product engineering.
  • Shifting security controls closer to development.
  • Creating shared accountability between security and engineering.
  • Measuring secure development through meaningful outcomes.
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The demand for specialised security expertise continues to grow whilst organisations struggle to find and retain the right people. This discussion explores alternative approaches to building capability.

  • Identifying the skills that will become critical.
  • Developing internal talent and career pathways.
  • Using automation to augment scarce expertise.
  • Determining when to build capability internally and when to partner externally.
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AI can analyse vast amounts of security data and automate repetitive tasks, but effective security operations still require judgement, context and accountability.

  • Identifying the right balance between automation and human oversight.
  • Automating investigation and response without creating new risks.
  • Reducing alert fatigue and improving analyst productivity.
  • Redesigning SOC workflows around AI capabilities.
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Security teams face an ever-growing volume of alerts, vulnerabilities and intelligence. The answer may not be more tools, but better prioritisation and orchestration.

  • Reducing noise across security platforms.
  • Correlating signals across identity, endpoint, cloud and network environments.
  • Prioritising threats according to business impact.
  • Automating repetitive investigation and triage.
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Cyber resilience cannot sit within a single department. This session examines how organisations can establish shared ownership across security, technology, risk and operational functions.

  • Defining clear accountability during major disruption.
  • Integrating security and operational resilience programmes.
  • Establishing common risk and resilience language.
  • Running cross-functional exercises that reflect real-world scenarios.
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Security teams often report activity rather than outcomes. This discussion explores which measures can genuinely demonstrate preparedness, resilience and risk reduction.

  • Moving beyond alert volumes and vulnerability counts.
  • Measuring resilience of critical business services.
  • Connecting security metrics with business impact.
  • Creating meaningful reporting for senior leadership and boards.
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Major incidents can affect identity, endpoints, cloud services, applications and communications simultaneously. This session examines how organisations can coordinate recovery across complex technology environments.

  • Establishing recovery priorities across interconnected systems.
  • Maintaining trusted communications during major incidents.
  • Coordinating technology, security and business recovery teams.
  • Testing recovery at enterprise rather than system level.
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Traditional point-in-time assessments struggle to keep pace with rapidly changing technology environments. This discussion explores continuous approaches to understanding and reducing exposure.

  • Maintaining an up-to-date view of the attack surface.
  • Prioritising vulnerabilities according to business risk.
  • Identifying exposed assets that traditional inventories miss.
  • Measuring whether exposure is actually declining.
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Cybersecurity decisions are increasingly influenced by geopolitical developments, sanctions, state-sponsored activity and technology dependencies.

  • Assessing exposure to state-sponsored cyber activity.
  • Understanding geopolitical dependencies within technology ecosystems.
  • Preparing for cyber incidents linked to wider geopolitical events.
  • Integrating geopolitical intelligence into security planning.
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Identity has become central to modern attacks, with compromised credentials providing direct routes into cloud environments, applications and sensitive data.

  • Moving towards continuous identity verification.
  • Detecting abnormal authentication and privilege use.
  • Protecting privileged and administrative identities.
  • Combining identity intelligence with threat detection and response.
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Cloud concentration creates enormous efficiency but can also introduce systemic dependencies. This session explores how organisations can prepare for outages, compromises or strategic disruption affecting critical providers.

  • Mapping critical cloud dependencies.
  • Identifying single points of technological failure.
  • Developing realistic multi-cloud and contingency strategies.
  • Testing recovery when core cloud services become unavailable.
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Organisations increasingly depend on suppliers, SaaS platforms, technology partners and outsourced services. Yet these external relationships can introduce risks that internal security teams cannot directly control.

  • Identifying critical third-party dependencies.
  • Prioritising suppliers according to business impact.
  • Continuously monitoring supplier security posture.
  • Establishing meaningful resilience requirements within contracts.
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Ransomware continues to evolve from an IT security problem into a threat to operational continuity. This discussion examines how organisations can maintain essential services during a major attack.

  • Protecting critical systems and recovery infrastructure.
  • Building resilient backup and restoration strategies.
  • Testing business operations during prolonged disruption.
  • Coordinating technical recovery with executive crisis management.
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No security architecture can guarantee that every attack will be stopped. This session explores how organisations can design critical services to withstand compromise and recover rapidly.

  • Identifying business-critical services and dependencies.
  • Designing recovery strategies around operational priorities.
  • Testing resilience against realistic attack scenarios.
  • Measuring recovery capability rather than simply counting incidents.
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When an autonomous system behaves unexpectedly or an AI-enabled application is compromised, conventional incident-response playbooks may not be sufficient. This discussion explores how response strategies need to evolve.

  • Defining what constitutes an AI security incident.
  • Establishing containment procedures for autonomous systems.
  • Preserving evidence and audit trails from AI activity.
  • Integrating AI incidents into wider crisis-management frameworks.
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Generative AI is making it easier to impersonate individuals, manipulate communications and create convincing synthetic identities. This session examines how organisations can distinguish trusted interactions from sophisticated deception.

  • Detecting AI-generated impersonation and synthetic identities.
  • Strengthening authentication beyond traditional credentials.
  • Protecting executives and high-value users from targeted deception.
  • Establishing trusted channels for sensitive communications.
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Effective AI governance needs to provide assurance without turning every AI initiative into a lengthy approval process. This discussion explores how organisations can create proportionate and scalable controls.

  • Establishing risk-based AI governance frameworks.
  • Automating approval and assurance processes.
  • Creating clear ownership across technology, security, legal and business functions.
  • Enabling experimentation within controlled environments.
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AI introduces attack techniques that do not fit neatly into traditional application-security models. This session explores emerging methods for manipulating models, agents and AI-enabled applications.

  • Understanding prompt injection and indirect manipulation.
  • Protecting AI systems from malicious inputs and instructions.
  • Detecting attempts to manipulate model behaviour.
  • Designing layered controls around AI applications and agents.
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The value of AI depends heavily on access to enterprise data, but this creates significant exposure when sensitive information is used for training, retrieval or inference.

  • Preventing sensitive data leakage through AI systems.
  • Applying access controls to AI-driven data retrieval.
  • Protecting confidential information throughout the AI lifecycle.
  • Maintaining visibility over what data AI systems can access.
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AI introduces a new ecosystem of models, datasets, APIs, platforms and external providers. Each dependency can introduce vulnerabilities that are difficult to identify through traditional security assessments.

  • Assessing third-party AI models and service providers.
  • Understanding provenance and integrity of training data.
  • Managing vulnerabilities across AI dependencies.
  • Establishing assurance requirements for AI suppliers.
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AI systems can behave unexpectedly even when they operate within their intended parameters. This session explores how organisations can detect, investigate and contain harmful or unreliable AI behaviour.

  • Establishing runtime monitoring and behavioural controls.
  • Detecting model drift and unexpected outcomes.
  • Creating escalation procedures for high-risk decisions.
  • Balancing automation with meaningful human intervention.
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Security cannot be added after AI has already entered production. This discussion examines how security, privacy and governance can be incorporated into AI architecture from the outset.

  • Embedding security requirements into AI development.
  • Establishing secure-by-design principles for AI applications.
  • Managing risks across development, testing and production.
  • Creating clear ownership between technology, security and business teams.
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The growth of applications, APIs, service accounts and AI agents is creating an identity environment in which non-human identities may outnumber human users. This session examines how organisations can regain visibility and control.

  • Discovering and classifying machine and AI identities.
  • Applying least privilege to non-human users.
  • Automating credential rotation and lifecycle management.
  • Detecting dormant, excessive or compromised privileges.
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Operating AI systems in live environments introduces dynamic risks. Learn how to define operational boundaries, integrate human oversight, and set up monitoring and alerting mechanisms that maintain both compliance and agility in high-stakes operations.

  • Define operational boundaries for autonomous agents.
  • Integrate human-in-the-loop review processes.
  • Alert and respond to compliance or behavioral deviations.
SEE ALL UNIQUE TOPICS

Round Table Discussion

Mattias Wiklund

Regional CIO, Toyota Northern Europe

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Riccardo Pietri

CISO, Anyfin

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Jonas Berglund

Security Transformation Associate Director, Accenture

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  • Role-based access and automated credential lifecycle management.
  • Continuous monitoring for policy compliance.
  • Ensuring secure decommissioning of autonomous systems.
Nazlı Şahin

Director - Security, Risk, and Compliance, Accedo

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Christian Nehammer

Account Executive, WIZ

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Joel Norrmarker

Senior Solutions Engineer, WIZ

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Aladdin Elfares

Account Executive, WIZ

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Automated workflows and CI/CD pipelines often rely on high-value credentials and secrets that, if compromised, can lead to severe security incidents. This discussion covers practical approaches to securing keys, detecting anomalous activity, and enforcing least-privilege access without creating operational bottlenecks.

  • Detect and respond to anomalous credential usage.
  • Implement least-privilege access policies.
  • Secure CI/CD and AI automation pipelines without slowing innovation.

Due to programme updates, this round table is no longer available for registration.

Please choose another available topic from the list.

Surinder Lall

Head of Cyber Governance, Risk and Compliance, DMG Media

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Marcus Ehrstrand

Senior Solutions Engineer, Okta

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As generative and predictive AI models are deployed across enterprises, understanding their provenance, training data, and deployment risks is essential. This session provides frameworks for model governance, data protection, and approval workflows to ensure responsible, auditable AI operations.

  • Track model provenance and lineage.
  • Prevent data leakage during training and inference.
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Sushil Shenoy

IT Security Specialist, VizRT

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Thom Langford

EMEA CTO, Rapid 7

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Operating AI systems in live environments introduces dynamic risks. Learn how to define operational boundaries, integrate human oversight, and set up monitoring and alerting mechanisms that maintain both compliance and agility in high-stakes operations.

  • Define operational boundaries for autonomous agents.
  • Integrate human-in-the-loop review processes.
  • Alert and respond to compliance or behavioral deviations.
Thea Sogenbits

CISO, Estonian Tax and Customs Board

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Scott Walker

VP of Sales, EMEA, Orca

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AI agents often interact with sensitive data, making it vital to apply robust data protection strategies. This session explores encryption, tokenization, access governance, and audit trail practices to minimize exposure while enabling AI-driven decision-making.

  • Implement encryption, tokenization, and access controls.
  • Maintain comprehensive audit trails.
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Nithin Krishna

Head of Cyber Defense Center, Jeppesen Foreflight

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Magnus Järnhandske

Chief of Cyber Security Operations, Asurgent

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Autonomous systems can behave unpredictably, potentially creating self-propagating risks. This discussion covers behavioral anomaly detection, leveraging AI for threat intelligence, and implementing containment and rollback strategies to mitigate rogue AI actions.

  • Behavioral anomaly detection.
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Marius Baczynski

Director of Security Service Sales, Radware

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Enterprises need to maintain security while avoiding lock-in with specific AI vendors. This session explores open standards, interoperability, and monitoring frameworks that ensure security and governance across multi-vendor AI environments.

  • Open standards and interoperable monitoring frameworks.
  • Cross-platform governance for multi-vendor environments.
  • Maintain security without sacrificing flexibility.
Bernard Helou

Cybersecurity Manager, Schibsted Media

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AI systems can occasionally act outside intended parameters, creating operational or security incidents. This session addresses detection, escalation, containment, and post-incident analysis to prepare teams for autonomous agent misbehavior.

  • Detection and escalation protocols.
  • Containment and mitigation strategies.
  • Post-incident analysis and lessons learned.

Henrik Tholsby

CISO, Danderyds sjukhus

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Peter Dahl Inselseth

Major Account Director - Nordics, CATO Network

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Christian Sahlén

Head of Security & Governance (CISO), TF Bank

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Organizations must ensure AI operations comply with GDPR, the AI Act, PII, and other regulations. This session explores embedding compliance controls into operational workflows, mapping regulatory requirements to AI systems, and preparing audit-ready evidence.

  • Map regulatory requirements to operational workflows.
  • Embed compliance controls into daily AI operations.

Due to programme updates, this round table is no longer available for registration.

Please choose another available topic from the list.

 

Bojana Stevanovic Medenica

Manager IT & IS, Extenda Retail

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Louise Lundgren

Sales Director - N.EUR, Synack

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Static audits are no longer enough. This session explores embedding continuous compliance and assurance into operations, enabling real-time monitoring, cross-team collaboration, and proactive gap resolution.

  • Automated evidence collection and dashboards.
  • Cross-team integration between IT, HR, and risk.
  • Rapid identification and resolution of compliance gaps.

Due to programme updates, this round table is no longer available for registration.

Please choose another available topic from the list.

Due to programme updates, this round table is no longer available for registration.

Please choose another available topic from the list.

Due to programme updates, this round table is no longer available for registration.

Please choose another available topic from the list.

Due to programme updates, this round table is no longer available for registration.

Please choose another available topic from the list.

Due to programme updates, this round table is no longer available for registration.

Please choose another available topic from the list.

Jan Olsson

Kriminalkommisarie / Police Superintendent, Swedish National Police SC3

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Johan Frederiksson

AVP Nordics, Igel

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Hybrid work increases complexity in maintaining compliance. This session focuses on policies, monitoring, and cultural strategies for securing distributed teams without reducing agility.

  • Endpoint and remote access controls.
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  • Promote a security and compliance-first culture.
Vivek Rao

Information Security Risk Specialist, Entercard Group AB

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Linda Avad

Chief Information Security Officer, Alecta

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Staffan Fredriksson

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Leaders need measurable insights into organizational resilience. This session covers dashboards, automated alerting, and reporting frameworks for operational and compliance metrics.

  • Dashboards for key resilience indicators.
  • Automated alerts for control failures.
  • Documentation for leadership and regulators.

Due to programme updates, this round table is no longer available for registration.

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Helene Neuss

Information Security Strategist, Länsförsäkringar Bank

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Gamze Zengin

Information Security, Compliance & Risk Officer,
Åhléns Åhléns - Online & Varuhus

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Skilled cybersecurity professionals are in high demand. This session explores strategies for recruitment, career development, and retention to secure top talent in a competitive market.

  • Employer branding and recruitment strategies.
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Helana Malm

Head of CSO Office | Deputy Head of Group Security & Cyber Defence, Chair of Women in Security, Swedbank

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Dzana Dzemidzic

BISO,
Swedbank

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Teams must be prepared for evolving threats, including AI-driven risks. Learn how to design training programs, simulations, and metrics for skill development.

  • AI security and automation-focused training.
  • Scenario-based simulations and exercises.
  • Skill tracking and competency measurement.
Johanna Parikka Altenstedt

Acting Head of Cybercenter and the Digital Security Unit, RISE

Moderator

Andreas Bergqvist

CSO, BankID

Desirée Winther

Team Lead | Public Sector Sweden, Commvault

Moderator

Collaboration between sectors accelerates threat detection and response. Explore frameworks for intelligence sharing, coordinated response, and evaluating partnerships.

  • Share actionable intelligence securely.
  • Establish coordinated response frameworks.
  • Measure partnership effectiveness.
Florin Chirilas

Local IT Security Officer, Vattenfall

Moderator

Severin Simko

Security Architect, Devoteam

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Incident response effectiveness relies on preparedness and coordination. This session highlights training, roles, and post-incident analysis to strengthen response capabilities.

  • Cross-functional training programs.
  • Clear escalation paths and role definitions.
  • Post-incident analysis and continuous improvement.
Jörgen Otosson

CISO, BITS DATA

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Anders Johansson

CISO, Alfa eCare Group

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Björn Orri Guðmundsson

CEO & Co-Founder, Aftra

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Human limitations impact security operations. Learn strategies to monitor stress, implement support programs, and build resilience.

  • Monitor workload and stress indicators.
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Teresia Wilsted

ISO, MedMera Bank

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Oscar Wallenas

Enterprise Account Executive, Elastic

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International teams require consistent policies and flexible execution. This session covers coordination, communication, and tool centralization for global operations.

  • Align policies globally while empowering local execution.
  • Define communication protocols across time zones.
  • Centralized tools with flexible deployment.

Due to programme updates, this round table is no longer available for registration.

Please choose another available topic from the list.

Javvad Malik

Lead CISO Advisor, KnowBe4

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Sarbjit Singh

CISO, Mentimeter AB

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Reljo Saarepera

Programme Director, Estonian Public Procurement Center

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Effective collaboration depends on streamlined tools and processes. Explore strategies to reduce tool fatigue, enable real-time coordination, and enhance teamwork.

  • Evaluate ticketing, SIEM, and collaboration platforms.
  • Avoid tool fatigue and duplication.
  • Enable real-time coordination and alerting.
Niclas Kjellin

Cybersecurity Expert, Cloud Security Alliance

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Seamus Lennon

Vice President of Operations for EMEA, ThreatLocker

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Knowledge sharing strengthens resilience. Learn how to exchange actionable intelligence securely, standardize reporting, and maintain trust across organizations.

  • Threat intelligence and mitigation strategies.
  • Standardized reporting formats for partners.
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Smeden Svahn

CISO, Adda

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Trish Almgren

Senior Manager, Product Marketing, Infoblox

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Aligning security initiatives improves impact and efficiency. This session covers prioritization, coordination, and shared accountability across teams and sectors.

  • Coordinate timelines and goals across teams.
  • Identify overlapping initiatives and redundancies.
  • Establish shared accountability structures.
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