When the internet falters: Cloudflare’s outage and the new era of infrastructure resilience

When Cloudflare, the backbone of significant portions of the modern internet, experienced a global outage on November 18, 2025, the impact was immediate and far-reaching. Platforms such as X, ChatGPT, Canva, and countless enterprise services slowed, broke, or vanished entirely for millions of users worldwide.

Cloudflare later confirmed the disruption stemmed from an internal configuration error, not an attack. But the shockwaves told a different story: the digital world had witnessed just how fragile global connectivity can be when a single point of failure collapses.

As Nordic enterprises continue to build deep interdependencies across cloud, network, and application layers, the Cloudflare incident stands as a stark reminder: resilience is no longer optional. It must be engineered into every layer of the digital supply chain.

This theme, “Awareness, collaboration and workforce limitations” will be a core focus at The Grand IT Security 2026 in Stockholm, where leaders and innovators will confront the realities of an internet built on shared trust.


Beyond the firewall: A new age of infrastructure risk

Historically, cybersecurity strategies focused on external threats—malware, phishing, credential theft. But the Cloudflare outage demonstrated a critical truth: not all crises come from adversaries. Sometimes, the disruption originates from within the infrastructure itself.

Cloudflare’s issue was triggered by the propagation of an oversized configuration file used in its bot-management system. This pushed proxy services into failure, cascading across global data centers until traffic routing became unstable.

In other words, the outage wasn’t caused by a hostile actor—but its effect was indistinguishable from one.

For Nordic organizations heavily reliant on SaaS platforms, identity systems, WAF/CDN layers, and API gateways, the message is clear:
Defense must extend past your perimeter. It must encompass the resilience of every service your business depends on.


The supply-chain weakness: Trust in the cross hairs

Every enterprise today is woven into a digital web of vendors, cloud platforms, ISPs, integration partners, and API-driven services. This interconnectivity fuels innovation, but also creates invisible dependencies.

The Cloudflare disruption revealed the risks embedded in that trust:

  • A single configuration mistake created global ripple effects.
  • Services using Cloudflare for DNS, security, or application delivery instantly lost availability.
  • Organizations had limited visibility into the issue because the failure occurred outside their own infrastructure.

This dependence on “trust chains” mirrors the risks seen in major cyber incidents such as SolarWinds and Kaseya events where a compromised or malfunctioning service provider impacted thousands of downstream organizations.

The lesson is universal:
Resilience must apply not only to your systems but to every system that touches yours.

At The Grand IT Security 2026, leaders will examine how to implement continuous vendor risk validation, dependency mapping, and resiliency scoring ensuring third-party trust is earned and maintained.


From availability to continuity: Building true infrastructure resilience

The next evolution of resilience isn’t just about preventing downtime—it’s about ensuring organizations can absorb shocks, adapt quickly, and continue operating.

Following the Cloudflare outage, the industry is re-evaluating several key areas:

Zero-trust for infrastructure dependencies

Access, routing, and security policies must assume failure even from trusted providers.

Architectural redundancy across providers

Multi-CDN strategies, secondary DNS services, and failover routing policies shift resilience from luck to design.

Real-time interoperability testing

Enterprises must continuously test the failover readiness of critical services, not just assume availability.

Threat and outage intelligence sharing

Just as attacks cross borders, so do infrastructure failures. Collaboration is no longer optional, it is essential.

In the Nordic region where sectors like energy, logistics, fintech, and public services are tightly connected, the need for shared resilience frameworks is especially urgent.


Why this matters for leaders

The Cloudflare incident underscored a profound truth: resilience is now a business continuity and national security issue.

Executives across the region must now ask themselves:

  • How dependent are we on a handful of cloud and network providers?
  • Can our services survive a multi-hour outage of a major global platform?
  • Have we validated that our vendors follow the same resilience standards we expect internally?
  • Do we have the governance, visibility, and technical depth to withstand the next major disruption, whether accidental or adversarial?

At The Grand IT Security 2026, these questions will guide high-level strategy sessions, executive roundtables, and fireside chats. Participants will explore actionable strategies to:

  • Increase transparency and accountability in digital supply chains
  • Embed resilience requirements into procurement and vendor management
  • Develop coordinated, cross-sector response frameworks for operational outages
  • Reduce single points of failure across critical digital infrastructure

Securing the future of a connected internet

In an age where both attacks and accidents can bring down the global internet, trust and resilience are now the currency of stability. The organizations that thrive will be those that:

  • Understand their digital dependencies
  • Engineer redundancy into every layer
  • Invest in proactive, not reactive, resilience
  • Collaborate across sectors to build a stronger Nordic cyber ecosystem

Cloudflare’s outage was a warning, but also an opportunity.
An opportunity to rethink, redesign, and reinforce the foundations of the digital world we depend on.

The Grand IT Security 2026 will bring leaders together to shape that future: a future where collaboration, resilience, and trust define a secure and reliable digital economy.


Join us on May 21st, 2026

Stockholm Waterfront Congress Centre, Sweden
By invitation only

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Round Table Discussion

Moderator

To Be Announced

Moderator

As organizations increasingly deploy AI agents and autonomous systems, securing their identities throughout the lifecycle—from onboarding to decommissioning—has become critical. This session explores strategies for enforcing role-based access, automating credential management, and maintaining continuous policy compliance while enabling AI systems to operate efficiently.

  • Role-based access and automated credential lifecycle management.
  • Continuous monitoring for policy compliance.
  • Ensuring secure decommissioning of autonomous systems.
Moderator

To Be Announced

Moderator

Automated workflows and CI/CD pipelines often rely on high-value credentials and secrets that, if compromised, can lead to severe security incidents. This discussion covers practical approaches to securing keys, detecting anomalous activity, and enforcing least-privilege access without creating operational bottlenecks.

  • Detect and respond to anomalous credential usage.
  • Implement least-privilege access policies.
  • Secure CI/CD and AI automation pipelines without slowing innovation.
Sushil Shenoy

IT Security Specialist, VizRT

Moderator

AI-driven workflows can execute code autonomously, increasing operational efficiency but also introducing potential risks. This session focuses on containment strategies, sandboxing, real-time monitoring, and incident response planning to prevent rogue execution from causing disruption or damage.

  • Sandboxing and isolation strategies.
  • Real-time monitoring for unexpected behaviors.
  • Incident response protocols for AI-driven code execution.
Siegfried Moyo

Director, IT Security – (Deputy CISO), Americold Logistics, LLC

Moderator

As generative and predictive AI models are deployed across enterprises, understanding their provenance, training data, and deployment risks is essential. This session provides frameworks for model governance, data protection, and approval workflows to ensure responsible, auditable AI operations.

  • Track model provenance and lineage.
  • Prevent data leakage during training and inference.
  • Approval workflows for production deployment.
Moderator

To Be Announced

Moderator

Operating AI systems in live environments introduces dynamic risks. Learn how to define operational boundaries, integrate human oversight, and set up monitoring and alerting mechanisms that maintain both compliance and agility in high-stakes operations.

  • Define operational boundaries for autonomous agents.
  • Integrate human-in-the-loop review processes.
  • Alert and respond to compliance or behavioral deviations.
Moderator

To Be Announced

Moderator

AI agents often interact with sensitive data, making it vital to apply robust data protection strategies. This session explores encryption, tokenization, access governance, and audit trail practices to minimize exposure while enabling AI-driven decision-making.

  • Implement encryption, tokenization, and access controls.
  • Maintain comprehensive audit trails.
  • Reduce exposure through intelligent data governance policies.

Moderator

To Be Announced

Moderator

Autonomous systems can behave unpredictably, potentially creating self-propagating risks. This discussion covers behavioral anomaly detection, leveraging AI for threat intelligence, and implementing containment and rollback strategies to mitigate rogue AI actions.

  • Behavioral anomaly detection.
  • AI-assisted threat detection.
  • Containment and rollback strategies.
Elnaz Tadayon

Cybersecurity area manager, H&M

Moderator

Enterprises need to maintain security while avoiding lock-in with specific AI vendors. This session explores open standards, interoperability, and monitoring frameworks that ensure security and governance across multi-vendor AI environments.

  • Open standards and interoperable monitoring frameworks.
  • Cross-platform governance for multi-vendor environments.
  • Maintain security without sacrificing flexibility.
Bernard Helou

Cybersecurity Manager, Schibsted Media

Moderator

AI systems can occasionally act outside intended parameters, creating operational or security incidents. This session addresses detection, escalation, containment, and post-incident analysis to prepare teams for autonomous agent misbehavior.

  • Detection and escalation protocols.
  • Containment and mitigation strategies.
  • Post-incident analysis and lessons learned.

Moderator

To Be Announced

Moderator

Organizations must ensure AI operations comply with GDPR, the AI Act, and other regulations. This session explores embedding compliance controls into operational workflows, mapping regulatory requirements to AI systems, and preparing audit-ready evidence.

  • Map regulatory requirements to operational workflows.
  • Collect audit-ready evidence automatically.
  • Embed compliance controls into daily AI operations.
Daniel Westbom

IT Risk & Security Manager, SEB

Moderator

Compliance with multiple overlapping frameworks can be complex. This discussion covers aligning controls to business operations, avoiding duplication, and measuring effectiveness to achieve smooth regulatory alignment without sacrificing operational agility.

  • Map controls to business processes.
  • Eliminate duplicate efforts across frameworks.
  • Measure and track compliance effectiveness.
Moderator

To Be Announced

Moderator

Static audits are no longer enough. This session explores embedding continuous compliance and assurance into operations, enabling real-time monitoring, cross-team collaboration, and proactive gap resolution.

  • Automated evidence collection and dashboards.
  • Cross-team integration between IT, HR, and risk.
  • Rapid identification and resolution of compliance gaps.
Moderator

To Be Announced

Moderator

Manual compliance processes create inefficiencies and increase risk. Learn how to integrate IT and HR systems to automate evidence collection, streamline reporting, and enforce consistent policies.

  • Standardized data formats for reporting.
  • Integrations for real-time audit evidence.
  • Streamlined cross-functional reporting workflows.
Moderator

To Be Announced

Moderator

Translating AI regulations into actionable enterprise controls is essential. This session provides practical strategies for risk categorization, documentation, and inspection readiness for AI systems.

  • Categorize AI systems by risk level.
  • Implement transparency and documentation measures.
  • Prepare for regulatory inspections proactively.
Staffan Fredriksson

CISO,
Regent AB

Moderator

Henrik Tholsby

CISO, Danderyds sjukhus

Moderator

Striking a balance between operational efficiency and regulatory compliance is critical. This session highlights prioritization frameworks, automation tools, and performance measurement to achieve both goals.

  • Prioritize high-risk areas for oversight.
  • Delegate through automation to reduce bottlenecks.
  • Measure risk-adjusted operational performance.
Moderator

To Be Announced

Moderator

Organizations operating internationally must manage overlapping regulations. This session discusses frameworks to map obligations, assess risk priorities, and coordinate cross-border compliance.

  • Map local and global obligations.
  • Assess regional vs enterprise risk priorities.
  • Coordinate cross-border compliance initiatives.
Anders Johansson

CISO, Alfa eCare Group

Moderator

Mergers and acquisitions present unique compliance risks. Learn how to embed security and regulatory due diligence throughout the transaction lifecycle.

  • Pre-merger cybersecurity and privacy assessments.
  • Post-merger policy harmonization.
  • Address legacy systems and compliance gaps.
Jan Olsson

Kriminalkommisarie / Police Superintendent, Swedish National Police SC3

Moderator

Hybrid work increases complexity in maintaining compliance. This session focuses on policies, monitoring, and cultural strategies for securing distributed teams without reducing agility.

  • Endpoint and remote access controls.
  • Policy enforcement across multiple locations.
  • Promote a security and compliance-first culture.
Vivek Rao

Information Security Risk Specialist, Entercard Group AB

Moderator

Leaders need measurable insights into organizational resilience. This session covers dashboards, automated alerting, and reporting frameworks for operational and compliance metrics.

  • Dashboards for key resilience indicators.
  • Automated alerts for control failures.
  • Documentation for leadership and regulators.
Victor Pettersson

CISO, Sokigo

Moderator

Sarbjit Singh

CISO, Mentimeter AB

Moderator

True compliance is cultural. This discussion explores leadership messaging, incentives, and integrating security and compliance principles into everyday workflows.

  • Leadership messaging and advocacy.
  • Incentivize proactive reporting.
  • Integrate compliance into everyday business processes.
Helene Neuss

Information Security Strategist, Länsförsäkringar Bank

Moderator

Gamze Zengin

Head of information security,
Intel Law

Moderator

Skilled cybersecurity professionals are in high demand. This session explores strategies for recruitment, career development, and retention to secure top talent in a competitive market.

  • Employer branding and recruitment strategies.
  • Career development pathways.
  • Retention programs for high-demand skills.
Moderator

To Be Announced

Moderator

Teams must be prepared for evolving threats, including AI-driven risks. Learn how to design training programs, simulations, and metrics for skill development.

  • AI security and automation-focused training.
  • Scenario-based simulations and exercises.
  • Skill tracking and competency measurement.
Johan Rosell

Head of Center for Cybersecurity, RISE

Moderator

Collaboration between sectors accelerates threat detection and response. Explore frameworks for intelligence sharing, coordinated response, and evaluating partnerships.

  • Share actionable intelligence securely.
  • Establish coordinated response frameworks.
  • Measure partnership effectiveness.
Jörgen Ottosson

CISO, BITS DATA

Moderator

Incident response effectiveness relies on preparedness and coordination. This session highlights training, roles, and post-incident analysis to strengthen response capabilities.

  • Cross-functional training programs.
  • Clear escalation paths and role definitions.
  • Post-incident analysis and continuous improvement.
Jakub Pasikowski

Information Security Manager, IT Compliance, Avalanche Studios

Moderator

Human limitations impact security operations. Learn strategies to monitor stress, implement support programs, and build resilience.

  • Monitor workload and stress indicators.
  • Implement well-being and counseling programs.
  • Build resilience into operations.
Sissy Papageli

Head of Security Incident Management, Ericsson

Moderator

International teams require consistent policies and flexible execution. This session covers coordination, communication, and tool centralization for global operations.

  • Align policies globally while empowering local execution.
  • Define communication protocols across time zones.
  • Centralized tools with flexible deployment.
Marius Ebel

Cybersecurity Contextualist & Conceptualist, Bilfinger

Moderator

Anette Karlsson

CISO, Intrum

Moderator

Engage teams with hands-on learning and gamification to improve skill retention.

  • Simulation-based exercises and scenarios.
  • Incentives, leaderboards, and measurable engagement.
  • Track knowledge retention and skill improvement.
Moderator

To Be Announced

Moderator

Effective collaboration depends on streamlined tools and processes. Explore strategies to reduce tool fatigue, enable real-time coordination, and enhance teamwork.

  • Evaluate ticketing, SIEM, and collaboration platforms.
  • Avoid tool fatigue and duplication.
  • Enable real-time coordination and alerting.
Smeden Svahn

CISO,
Adda

Moderator

Niclas Kjellin

Cybersecurity Expert, Cloud Security Alliance

Moderator

Knowledge sharing strengthens resilience. Learn how to exchange actionable intelligence securely, standardize reporting, and maintain trust across organizations.

  • Threat intelligence and mitigation strategies.
  • Standardized reporting formats for partners.
  • Ensure confidentiality and trust frameworks.
Moderator

To Be Announced

Moderator

Aligning security initiatives improves impact and efficiency. This session covers prioritization, coordination, and shared accountability across teams and sectors.

  • Coordinate timelines and goals across teams.
  • Identify overlapping initiatives and redundancies.
  • Establish shared accountability structures.